Terms & Conditions

01 Acceptance of Terms

By accessing or using the APRC Healthcare website, you agree to follow these Terms & Conditions and applicable laws. If you do not agree with these terms, please discontinue use of the website.

These terms apply to website visitors and people who use website forms to request information, submit questions, or enquire about appointments.

02 Permitted Use of the Website

You agree to use this website responsibly and not to:

• Use the website for unlawful, fraudulent, abusive, or misleading purposes.
• Attempt to gain unauthorised access to the website, its servers, forms, or systems.
• Upload or transmit malicious code, spam, or content that infringes another person's rights.
• Submit information that you know to be false or impersonate another person.

We may restrict access where reasonably necessary to protect the website, its users, or our services.

03 Medical Information Disclaimer

Content on this website is provided for general educational and informational purposes. It is not intended to be a substitute for professional medical advice, examination, diagnosis, or treatment.

• Every patient's condition and treatment needs may differ.
• Do not ignore or delay seeking medical advice because of information read on this website.
• Do not start, stop, or change medication or exercises solely on the basis of website content.
• Use of this website does not by itself establish a doctor–patient relationship.

If you may be experiencing a medical emergency, contact local emergency services or visit the nearest emergency department. Do not use an online form to seek emergency care.

04 Appointment Requests & Enquiries

Submitting an appointment request or enquiry through the website does not automatically confirm a booking. An appointment is confirmed only when APRC Healthcare communicates confirmation to you.

• Please provide a valid phone number and accurate information so our team can respond.
• Our team may contact you to clarify details, discuss availability, or arrange an appointment.
• Appointment availability, timings, services, and applicable charges may vary by location and clinician.
• If you need to cancel or reschedule, please contact the relevant centre as early as reasonably possible.

Any fees, cancellation rules, or other conditions specifically communicated to you for a service will apply in addition to these website terms.

05 Your Responsibilities

When using our website or communicating with our team, you are responsible for providing information that is accurate to the best of your knowledge. Please do not submit another person's personal or medical information unless you are authorised to do so.

Website forms and messages are not intended for urgent clinical monitoring. Please share relevant medical history directly with your treating clinician during your consultation.

06 Privacy & Personal Data

Information you submit through website forms may be used to respond to your enquiry, coordinate an appointment, and communicate with you about the request. Please avoid submitting unnecessary sensitive personal or medical details through general enquiry forms.

We aim to handle personal information responsibly and in accordance with applicable law and our privacy practices. Access to information should be limited to authorised people who need it for the relevant purpose.

If APRC Healthcare has a separate Privacy Policy, please read it alongside these terms. This section is a general summary and does not replace a dedicated privacy notice.

07 Intellectual Property

Unless otherwise stated, the website's text, branding, graphics, design, and other materials are owned by or used with permission by their respective rights holders. You may view and use the content for personal, non-commercial information purposes.

You must not reproduce, republish, distribute, modify, or commercially exploit website content without prior permission, except where applicable law permits such use.

08 Third-Party Links & Services

The website may include links to third-party websites, maps, video platforms, or other services for convenience. Those services are operated independently and may have their own terms and privacy policies.

APRC Healthcare does not control third-party websites and is not responsible for their content, availability, or practices. Please review their terms before using them.

09 Limitation of Liability

We make reasonable efforts to keep website information useful and the website available, but we do not guarantee that all content will always be complete, current, uninterrupted, or error-free.

To the extent permitted by applicable law, APRC Healthcare is not liable for losses arising solely from reliance on general website information, temporary website unavailability, or third-party websites. Nothing in these terms excludes liability that cannot lawfully be excluded.

10 Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to the website, our processes, or applicable requirements. The revised version will be published on this page with an updated revision date. Continued use of the website after publication means you are using the current version.

11 Governing Law

These terms are intended to be interpreted under the applicable laws of India, subject to any mandatory legal protections and jurisdictional requirements that apply to you or the services provided.

12 Contact APRC Healthcare

If you have questions about these Terms & Conditions, please contact APRC Healthcare using the contact details published on our official website or contact your relevant centre directly.

Please do not include urgent medical concerns or unnecessary sensitive medical information in a general website enquiry.